Iterable Sub-Processors
Iterable utilizes third party sub-processors, for program delivery to customers. A sub-processor is a third party data processor engaged by Iterable, who processes personal data (i) on behalf of Iterable customers; (ii) in accordance with customer instructions as communicated by Iterable; and (iii) in accordance with the terms of a written contract between Iterable and the sub-processor.
Iterable maintains an up-to-date list of the names and locations of all sub-processors. For additional questions, please contact compliance@iterable.com
| Sub-Processor | Details of Processing Activity | Location of Processing Activity |
|---|---|---|
| Amazon Web Services | Infrastructure as a service. |
United States. Ireland.** |
| Boldr | Technical Support. | Philippines. |
| DataBricks* | Data science tool. |
United States. Ireland.** |
| DataDog | Application monitoring system. | United States. |
| Digioh* | Tool Creation and Customisation. |
United States. Ireland.** |
| Hightouch* | Data Import (Reverse ETL) |
United States. Ireland.** |
| Mailgun* | Send and receive emails via API. |
United States. Belgium.** |
| Sentry | Error Tracking Software. | United States. |
| Snowflake |
Data Analytics. |
United States. Ireland.** |
|
Secure Data Share.* |
United States. Europe.*** |
|
| SparkPost | Send SMS via API. |
United States. Ireland.** |
| StreamNative | Message queueing. |
United States. Ireland.** |
| Telnyx* | Send SMS via API. |
United States. Germany.** |
| Twilio* | Send SMS via API. | United States. |
*Inclusion of sub-processor is based on Customer’s use of the Iterable services.
** Default to customers who have included the EDC within their Services.
***Choice of geographic location of Processing Activity is at Customer’s election.
When a Sub Processor offers alternative locations to process and/or store data, the Customer may be able to choose their region during the setup process or by working with their CSM and may incur additional fees.