Iterable’s AI Suite

Transform insights into smarter marketing decisions.

Empower your marketing and forge deeper customer connections with Iterable’s AI Suite. Automate routine tasks, accelerate growth, and deliver more meaningful experiences with built-in intelligence at every step of the customer journey.

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Iterable’s AI Suite includes two tiers to meet your needs:

Develop Smarter Personalization Strategies

Intelligently create customer segments. Predictive Goals allows you to develop unique goals based on your business needs using any combination of data – from user profile fields to system and custom events. Iterable’s AI identifies those most likely to convert on those goals and from there, create audience segmentation and tailor marketing communications towards these audiences. Within Predictive Goals, we provide a more glass-box AI experience with Explainable AI which shares deeper insights into the data that powers your predictions.

Power Your Campaigns with Customer Sentiment

Tune into your customers’ feelings and transform the way you market. Brand Affinity™ translates cross-channel engagement into dynamic user labels reflecting your customers’ sentiment. Interpret customer signals to create deeper, more meaningful experiences that maximize retention, nurture through the journey, and mitigate churn before it happens. Review historical trend analysis using Explainable AI to gain insights on each users’ affinity label.

Connect With Your Audience at the Perfect Moment

Iterable AI analyzes the breadth of each recipients’ past interactions and chooses the best times to send, best channels to message and frequency of messaging for optimal engagement. Send with confidence, deliver with data.

An AI-Assisted Push in the Best Direction

Surface the AI-suggested campaign elements that take performance to new levels. Next Best Action analyzes the end-to-end logistics of your campaigns and generates audience and copy recommendations to improve areas performance. And, the easy one-click set up automatically creates the campaign. Our new generative AI tool, Copy Assist, quickly suggests copy for email, SMS, and in-app messaging.

Advanced Data Science at Scale

Our world-class AI solutions are built upon hundreds of the signals collected from over 2 billion customer experiences created by 1000+ of the world’s most innovative brands. Through rigorous testing and training, our AI tools continuously adapt to deliver the confidence and value today’s marketers expect.

Marketer-Friendly AI

Powerful AI tools that complement, not replace you. Iterable’s AI Suite processes manual tasks, surfaces customer insights, and automates the routine decision-making processes that consume bandwidth. With AI at your side, it’s never been easier to create the authentic experiences your customers love.

Cross-Channel Versatility

Leverage real-time AI to deliver highly personalized experiences to maximize engagement across the entire customer journey. Discover the perfect audience, craft sophisticated workflows, A/B test, and generate dynamic content. Iterable’s built-in intelligence transforms the way you connect with your customers across channels.